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Employment services for newcomers

Immigrant and refugee services and supports

Immigrant, Refugee and Citizenship Canada (IRCC) 

Find free newcomer services near you (canada.ca) 

Find free newcomer services near you.  

Friendly and experienced settlement professionals can help you

  • look for a job
  • get a language assessment
  • register for language classes
  • find a place to live
  • sign up your kids for school
  • learn about community services


S.U.C.C.E.S.S. BC 

S.U.C.C.E.S.S. | Social Service Agency in British Columbia, Canada (successbc.ca) 

Founded in 1973 by a passionate group of immigrant volunteers who wanted to contribute back to Canada, S.U.C.C.E.S.S. has evolved into one of the largest social service agencies in the country. Today, we offer a wide range of programs and services that promote the belonging, wellness, and independence of all people on their Canadian journey. 


Upcoming Events – S.U.C.C.E.S.S. (successbc.ca) 


Volunteer - S.U.C.C.E.S.S. (successbc.ca) 

Volunteer - S.U.C.C.E.S.S. values the thousands of people who generously contribute their knowledge, skills, and time to enhance programs and services for the community.  When you volunteer with S.U.C.C.E.S.S., you are making a positive impact directly in your community.   Volunteering also offers opportunities for you to:

  • Expand your knowledge and skills
  • Gain new experiences
  • Connect with the community
  • Build new friendships


“My experience volunteering with S.U.C.C.E.S.S. has been exceptional. I’ve always had a keen desire to explore the world, and do what I can to help others. The people who work with S.U.C.C.E.S.S. have taught me so much.” 


We offer a wide range of volunteer opportunities across our programs and services in response to the growing and evolving needs of our communities.  These include but are not limited to:

  • Special Events:  Help with event setup and take-down, answer questions      from event attendees, etc.
  • Better at Home:  Support seniors in the community by offering friendly visits,      transportation, or assistance with grocery shopping
  • Help Lines:  Answer calls and provide emotional support to callers
  • Income Tax Clinic:  Help seniors and other community members fill out their      tax returns
  • Mentors:  Offer guidance on everything from careers, self-confidence, and leadership
  • Front Desk Assistants: Greet and welcome people who visit S.U.C.C.E.S.S. service centres

We invite you to learn more about how you can contribute to the community.

Learn how you can volunteer with S.U.C.C.E.S.S. today.


Immigrant Services Society of BC 

ISSofBC | Immigrant Services Society of BC (issbc.org) 

Our Mission: Helping immigrants build a future in Canada

Our Core Values

  • We believe that every person has the basic, natural right to be treated with dignity.
  • We believe that an inclusive society is a strong society; by promoting acceptance and mutual respect, we are helping build immigrants’ futures while also building a stronger future for Canada.
  • We are committed to creating a welcoming, hospitable environment for immigrants      which facilitates their integration in Canada.
  • We believe that each individual’s path to integration and self-sufficiency must be based on a recognition and acceptance of that person’s unique needs and aspirations.


Volunteer with us | Immigrant Services Society of BC (ISSofBC) (issbc.org) 

Whether you’re a Canadian citizen, a long-term resident, or new to Canada yourself, you can help build a more inclusive community by participating in ISS of BC’s Volunteer Connections program.

Volunteers in Action - Learn about some of our volunteers creating a supportive environment for newcomers to Canada of all backgrounds.

You can join if you:

  • are a Canadian citizen or immigrant,
  • are willing to commit a minimum of three months of your time,
  • successfully complete a criminal record check, and,
  • attend an orientation session and additional training as needed.

A criminal record check is required due to the nature of our work with vulnerable populations. Applications may take time to complete and we thank you for your patience!

As a volunteer you will:

  • practice and use your skills and knowledge in a variety of areas,
  • gain new experience,
  • obtain a reference,
  • build  your networks and connections within the community,
  • make new friends and learn about other cultures, countries/languages, and,
  • participate in free workshops.


MOSAIC BC 

Home - MOSAIC (mosaicbc.org) 

MOSAIC is one of the largest settlement non-profit organizations in Canada. We serve immigrant, refugee, migrant and mainstream communities in Greater Vancouver and the Fraser Valley as well as throughout the province of BC and overseas via online programs. 

Vision: Together we advance an inclusive and thriving Canada.

Mission: MOSAIC enriches communities through services and advocacy, furthering the success and sense of belonging of newcomers and individuals from diverse backgrounds.


Moving Ahead Program (MAP) | MOSAIC Programs (mosaicbc.org) 

Consistent, Months Long Support for Refugees and Immigrants with Multiple Barriers to Settlement. Are you having trouble settling in Canada? Our settlement services can help.

The Moving Ahead program supports newcomer youth, adults and families who have many needs and challenges affecting their settlement.  In your own language, staff help you learn about life in your community. Services are provided at home or in the community. Staff offer emotional support and counselling,  while providing settlement information.


Moving Ahead: FreeRunning Program | MOSAIC Programs (mosaicbc.org) 

Newcomer Youth Programs - Are you a youth (age 16 – 28) struggling to adapt to Canada?

Moving Ahead FreeRunning newcomer youth programs will help you get the skills you need to succeed.  This program helps vulnerable immigrant and refugee youth who struggle to adjust to life in Canada. Support is available to find a job, socialize, and gain life and leadership skills.

Services are available in Amharic, Dari, Farsi, Pashto, Tigrigna, Arabic, Turkish, French and English.


The Accessibility for Newcomers Program | MOSAIC Programs (mosaicbc.org) 

CLOSED:  Support for Newcomers with Disabilities - MOSAIC is an advocate for immigrants and refugees with disabilities. The Accessibility for Newcomers program connects them with employment and disability support services.  This program also aims to create a local network of accessibility and settlement service providers. This will support the City of Vancouver’s new Accessibility Strategy.

Services are available as one-on-one support and outreach to other programs. Together we can improve the lives of immigrants with disabilities in Vancouver.


Volunteering with MOSAIC

Volunteer with MOSAIC | MOSAIC (mosaicbc.org) 

Become a Volunteer today - Share your skills, develop new skills, and make connections with other volunteers in your community.  Explore the many ways to volunteer with MOSAIC.

We have volunteer opportunities for: 

  • newcomers
  • Canadian citizens
  • working professionals
  • youth
  • seniors
  • refugees
  • skilled experts

We follow the Canadian Code of Volunteer Involvement and provide meaningful volunteer opportunities.


Language Centre Volunteering | Volunteer | MOSAIC (mosaicbc.org) 

Play a direct role in the language development of newcomers by supporting our English Language instruction program (LINC).    Language is the key that opens many doors!

Learning English is important for newcomers to settle in Canada. As a volunteer in the MOSAIC English Language Programs, you will play a direct role in the language development of newcomers. Volunteers give the extra attention that can make all the difference.  Language Centre Volunteers support our team of LINC instructors in the roles of Conversation Circle Facilitators and Classroom Support Volunteers.  Language Centre Volunteers are: 

  • age 19 or over
  • speak advanced level English
  • experience teaching adults or TESOL is an asset


Workplace Connections Mentoring Program | Volunteer | MOSAIC (mosaicbc.org) 

Just ‘one day’ of your life can transform the life of a New Canadian.  As a Career Mentor, you will volunteer up to 24 hours over three months mentoring a new immigrant as they prepare for career success in Canada. Your knowledge of the local job market and of Canadian workplace culture is invaluable to immigrant professionals.  Mentors are matched to new immigrants with international experience in your field or who are looking to transition into your field of expertise. With your help, newcomers can better navigate the local labour market, job opportunities, and be prepared to present themselves to potential employers.  To volunteer, you should have:

  • three years of professional experience in Metro Vancouver
  • connections to professional and business networks
  • an interest in other cultures
  • strong interpersonal skills

Your volunteer commitment is flexible and can accommodate your schedule. You will receive training and ongoing support from program staff as well as knowing you are making a difference in a newcomer’s life.


Culture Connections Social Mentoring Program | Volunteer | MOSAIC (mosaicbc.org) 

 Volunteer two hours a week helping a newcomer connect to their community through one-on-one engagement.  We believe that the first step in connecting to the community is to make friends and to socialize one-on-one. As a Social Mentor, you will volunteer two hours a week for three months with your newcomer mentee. Together you will explore shared interests, learn about each other’s lives and build connections. Share your personal experiences as they start their life in Canada.  Social Mentors are individuals who are:

  • living in the Greater Vancouver area
  • familiar with Canadian life
  • fluent in English
  • age 23 or over
  • born in Canada or have moved to Canada 5 or more years ago

Are you a newcomer interested in expanding your social network and learning about Canadian culture? Join this program as a participant.


Progressive Intercultural Community Services (PICS)  

https://pics.bc.ca/about/

Progressive Intercultural Community Services (PICS) Society is a registered non-profit organization that has been serving the community since 1987. PICS Society provides a broad spectrum of programs and services which includes Employment Programs, Settlement Services, Language Services, Social Programs and Housing Services. Our services assist new immigrants, seniors, farm workers, women and youth. 


https://pics.bc.ca/free-programs-services/

Free Support to LIVE & WORK in British Columbia.


Abilities Empowerment Program

https://pics.bc.ca/free-programs-services/abilities-empowerment-services/

This unique Opportunities Fund Project is designed to assist persons with diverse abilities with their employment goals. Participants will have the attention and care of working one on one with a Case Manager as well as the chance to enhance their employability skills in individual and group workshops. This program also features work experience placements to assist in gaining valuable job skills. You will find the abilities that you need to conquer the current job market here! 


https://pics.bc.ca/volunteer/

Volunteer With Us!  Are you passionate about making a positive impact on your community? Do you come from a diverse cultural background? Join the PICS Intercultural Volunteer Program(IVH) and become a part of a vibrant community of volunteers dedicated to enhancing diversity, community engagement, and personal growth.  What is the PICS Intercultural Volunteer Hub (IVH) Program?   The PICS IVH Program is your gateway to diverse and enriching volunteering opportunities. We bring together volunteers from various cultural backgrounds to participate in initiatives that promote diversity, innovation, and skill development. Whether you’re seeking to contribute your talents, learn new skills, or connect with like-minded individuals, our program is is designed with you in mind.


https://volunteering.pics.bc.ca/?_gl=1*1c7to85*_ga*OTUyMzUwMDQ3LjE3NzAxNzgyOTI.*_ga_2JFQJPPMLP*czE3NzAxNzgyOTEkbzEkZzEkdDE3NzAxNzg2MTYkajU3JGwwJGgw

The PICS IVH Program is your gateway to diverse and enriching volunteering opportunities. We bring together volunteers from various cultural backgrounds to participate in initiatives that promote diversity, innovation, and skill development. Whether you’re seeking to contribute your talents, learn new skills, or connect with like-minded individuals, our program is is designed with you in mind.  Make a difference in your community, gain new skills, and connect with a diverse network of volunteers through the PICS Intercultural Volunteer Program. Your journey to meaningful impact starts here! 

BENEFITS OF VOLUNTEERING:  Why Choose Volunteering?

Explore Your Passion - Gain hands-on experience in your field of interest while making meaningful connections within the industry.

Try a New Path - Test the waters of a potential career without a long-term commitment, allowing you to expand your horizons. 

Develop Marketable Skills - Acquire valuable job skills and gain practical Canadian work experience, enhancing your employability.  

Leverage Existing Skills - Put your existing skills to use and discover how they can bring value to employers in a new context.

Upon enrolling in the PICS IVH Program you’ll receive a range of services to enrich your volunteering experience:

  • Future References: Secure valuable references for future job positions based on your dedicated volunteer work.
  • Volunteer Certificate: Receive recognition for your efforts through an official volunteer certificate.
  • Diverse Placements: Explore multiple volunteer placements that align with your skills and interests.
  • Skill Enhancement: Develop new skills and apply your existing ones while contributing to meaningful projects.

Our Offerings:

  • Tailored Training: We provide customized training certificates for different skill levels (Levels 1, 2, 3, & 4).
  • Perfect Placements: Find placements suited to your qualifications through our comprehensive assessment process.
  • Real-world Experience: Gain practical experience that bridges the gap between theory and real-life application.
  • Flexibility: Enjoy the convenience of flexible time commitments that fit your schedule.
  • Guidance: Receive directions for various positions to ensure you excel in your volunteering role.


YMCA BC, Newcomer Services 

Newcomer Services Programs | YMCA BC 

Belong. Connect. Thrive. Welcome to Canada! Starting your new life in a new country is exciting and there is a lot to learn. The YMCA’s Newcomer Services programs are here to support you in this new chapter We help newcomers like you make new connections, practice speaking English, learn new job skills, explore career and entrepreneurship options, improve their fitness, and so much more! Our diverse and supportive team is here to ensure everyone feels welcome in their new country. 

Canadian Citizenship Preparation:  This comprehensive 10-week program provides support for individuals studying for the Canadian Citizenship Test. Through interactive lessons and resources, our program will help you understand the Discover Canada Study Guide and prepare you to take the test with confidence. 

Canadian Fitness Connection:  This eight-week course provides a unique experience to learn, practice and explore. Participants gain insight into fitness, make new friends and explore life in Canada while improving their English skills. Gain new knowledge and have fun while staying fit! 

Self Employment for Newcomers:  This program provides newcomers to Canada with the resources to launch their own business. We provide group workshops and individual coaching to help create business plans and gain the skills required to be a successful business owner. Start your journey to business success with us! 

English Conversation Club: The YMCA's English Conversation Clubs are a fantastic way to build English language skills, meet friends who are fellow newcomers, and learn more about life in Canada and your local community. Facilitators lead small group discussions at each session about everything from social customs in Canada to Canadian prime ministers.            

Connect2Work:  Connect2Work is a pre-employment program helping newcomer youth build life and employability skills. The program offers skill-building workshops, one-on-one employment coaching, ESL supports and valuable networking opportunities. Join the program to further support your settlement into Canada and continue developing your connection to various employment opportunities. 

Conversations for Life: This four-week course is designed to help participants build their English conversational skills. Participants will explore topics related to living and working in Canada and will have the opportunity to build their personal and professional networks. By the end of the course, participants will be equipped with the knowledge and skills necessary to confidently engage in conversations.

Child Care Career Exploration: Learn about pathways to becoming a certified Early Childhood Educator and see if working with early years children is the right career for you. In this 10-week course, participants have the opportunity to meet professionals working in the field, strengthen communication skills and receive support with resume writing.

Social and Educational Events: This program offers a wide range of events and workshops for newcomers to Canada. Through these events, participants can learn about life and work in Canada and practice English. Participants can also enjoy activities in Vancouver and throughout the Lower Mainland while connecting with other newcomers.


Axis | YWCA Metro Vancouver (ywcavan.org) 

YWCA Axis is a one-to-one employment program for self-identified immigrant women who have experienced violence. This 12-week, trauma-informed program helps participants develop an employment or training plan to achieve sustainable employment or further education.  PROGRAM HIGHLIGHTS

  • One-to-one services from a professional, compassionate career advisor to develop a personalized education or employment action plan 
  • Services offered in English, Punjabi, Hindi, Farsi, Dari, Mandarin, Cantonese, Filipino, and Ukrainian
  • Virtual or in-person meetings on a flexible schedule 
  • Services provided across BC
  • One-to-one skills training to overcome impacts of violence/abuse, enhance reliance and strengthen confidence 
  • Community referrals and access to other YWCA and WorkBC services
  • Job development services and employer contacts 
  • Referrals to community-based Stopping the Violence counselling or up to 10 counselling sessions via WorkBC Centres across BC*  
  • Complimentary visits to the YWCA Health + Fitness Centre and wrap-around supports may also be available for eligible participants (*Subject to funding and participant eligibility).  

PARTICIPANTS MUST BE

  • An immigrant woman who is survivor of violence 
  • A resident of BC

We accept participants on an ongoing basis. 


Volunteer with the YMCA | YMCA BC 

Your time, energy and ideas are valuable. When you volunteer with the YMCA, you'll get the satisfaction of knowing you are helping people and gaining experience that can benefit your own personal goals.  We offer a wide range of opportunities to match your passion, skills and availability. You might lead an exercise class, participate in our sports leagues as a coach or referee, mentor young people, fundraise, produce a special event, or get involved with local issues. No matter what you do, you'll make a positive impact on the lives of people in your community.  Interested in becoming a YMCA volunteer? Please click below to complete our Volunteer Sign-Up Form. Connect with our volunteer team at volunteer@bc.ymca.ca with any further inquiries.


Immigrant Employment Council of BC

https://iecbc.ca/

Connecting employers to immigrant talent. 

https://iecbc.ca/get-involved/become-a-mentor/

Become a Mentor in our MentorConnect program that brings together skilled immigrants and established professionals in occupation-specific mentoring relationships. 


New To BC, The Library Link for Newcomers 

Welcome to NewToBC - The Library For Newcomers | NewToBC 

NewToBC is all about making connections. It is a library settlement initiative that connects newcomer immigrants and refugees with essential settlement information, public libraries, other service provider organizations, and, ultimately, BC communities. 

NewToBC plays a unique role in the settlement sector by offering services that are responsive to the evolving needs of newcomers, that complement and raise awareness about resources and services offered by public libraries and other service provider organizations, and that support BC communities as they welcome growing newcomer populations. 


Settlement Information for Newcomers - NewToBC 

New immigrants need good information to build their lives in a new place.  In this section, you can find all kinds of information to help you settle and build connections to your new community. You will find information about English language, employment, and settlement programs and services near you. You will find materials and resources to help you learn English. You can learn about your community.  You can find answers to 100s of questions asked by other new immigrants who have settled in BC.


Useful Immigrant Settlement Guides and Websites - NewToBC 

In addition to the settlement information on this website, the NewToBC team maintains a list of other great sources of settlement information. The 45+ guides, videos and websites listed here are current and comprehensive and cover a range of topics important to immigrant settlement and integration. 


Library Champions Project - NewToBC 

The Library Champions Project (LCP) is a three-month volunteer program for new immigrants.  During the project, Library Champions are trained to conduct outreach to other new immigrants. The LCP’s four training sessions focus on building communication, presentation, and outreach skills and on gaining an understanding of the range of programs, services, and resources that are provided by libraries and immigrant and community service agencies.  After the training, Library Champions develop an outreach plan that is doable for them and fits their schedule. These plans include sharing information with friends, family, colleagues, and other community members, giving group presentations, speaking with community agencies, and using social media. LCP facilitators support the Library Champions with their outreach by helping them identify additional contacts and overcoming any challenges.

On average, each Library Champion shares information with more than 50 other new immigrants. As of March 2023, more than 2,100 new immigrants have been trained as Library Champions and these individuals have reached out to more than 108,000 other new immigrants!

Libraries across the province are a part of the Library Champions Project. The project is also supported by numerous immigrant-serving organizations and community agencies which assist with project promotion and referrals.

For more information and registration details, click here or contact the project facilitators:
Reena Didi-Bansal at reena.didi@librarychampions.ca
Nina Miller at nina.miller@librarychampions.ca
Branka Vlasic at branka.vlasic@librarychampions.ca.


10 Reasons to Become a Library Champion

  1. Discover amazing programs at your public library.
  2. Learn about the services offered by community and immigrant serving agencies.
  3. Build English communication & presentation skills.
  4. Increase your confidence.
  5. Help other new immigrants.
  6. Give back to your community.
  7. Learn about events & activities in your city.
  8. Gain volunteer experience and references.
  9. Learn about different cultures.
  10. Make new friends.


Skilled Immigrant InfoCentre, Vancouver Public Library,, 350 West Georgia St., Vancouver

Skilled Immigrant InfoCentre | Vancouver Public Library (vpl.ca) 

The Skilled Immigrant InfoCentre is an online and in-person resource centre that helps newcomers to Canada find the information they need to get a job, explore careers or start a business. All of our services and resources are free and are created by staff at Vancouver Public Library. 


Institute for Canadian Citizenship - CANOO app 

Canoo - Institute for Canadian Citizenship (inclusion.ca) 

Canada’s Largest National Welcome Network. Canoo is the only app that gives newcomers free VIP access to +1,400 of Canada’s best cultural and outdoor experiences along with exclusive deals from exclusive brands. 

About - Institute for Canadian Citizenship (inclusion.ca) 

Powered by a committed and passionate national network, our programs and special projects inspire inclusion, celebrate newcomers, and encourage active citizenship. Our goal: to unlock Canada for newcomers.  What We Do:  citizenship ceremonies, Canoo, ideas and insights, advocacy.   Our Impact…  Since 2005, our programs have worked to give every newcomer to Canada the chance to become fully involved in our history, our culture and our politics. The generous support from our donors and partners has enabled this impact. 


viaSport British Columbia 

Diversity, Equity, & Inclusion - Building Inclusive Sport | viaSport 

Diversity, Equity, and Inclusion - viaSport ensures all British Columbians can benefit from sport by promoting diversity, equity, and inclusion. A focus on DEI in sport encourages increased participation, enhanced fairness, and promotes innovation and teamwork to make sport better for everyone.

Diversity: Diversity refers to differences among people, including race, ethnicity, gender, sexual orientation, age, and ability. 

Equity: Equity refers to fair treatment, with the goal to remove barriers that prevent certain groups from participation. 

Inclusion: Inclusion refers to creating a welcoming, supportive environment where everyone feels respected, valued, and able to participate. 

Enabling Diversity, Equity, & Inclusion: To create a more inclusive sport culture in BC and bring attention to increasing equitable opportunities for all participants, we launched a province wide campaign! #LeveltheField, a program designed to elevate under-represented groups, celebrates diversity and invites you to inspire change in your community. 


Community Airport Newcomers Network (CANNYVR)

CANN | Community Airport Newcomers Network (cannyvr.ca) 

 Serving newcomers at Vancouver International Airport (YVR) since 1992.

  • Welcome reception and orientation to landing procedures
  • Information and orientation on settlement in Canada, including medical insurance, education for adults and children, employment, accreditation, business, housing and more
  • Quick linking of newcomers to national settlement and integration resources
  • Additional assistance based on need for government-assisted and privately-sponsored refugees.


LIFE IN CANADA (CANNYVR)

Life in Canada | CANN (cannyvr.ca) 

Checklist for Newcomers to Canada

Applying for Documents

Language Instruction for Newcomers to Canada (LINC)

Housing

Employment and Business

Education

Immigrant-Serving Organizations

Provincial Government Websites


Accessibility at YVR | YVR 

YVR is proud to provide an accessible airport for everyone.  Beyond Accessibility is YVR’s comprehensive three-year Accessibility Plan (2023-2025) that provides a framework for the airport to continue and improve its efforts to provide a welcoming, inclusive, and accessible travel experience for people of all abilities. The plan has been co-created with YVR’s community and accessibility partners to ensure a predictable, stress-free and enjoyable experiences for passengers of all abilities.  View the Accessibility Plan here   Listen to our Accessibility Plan

Accessible Alternate Formats - Please contact us should you require an alternate format for this Accessibility Plan. We have print, large print, braille, audio, and electronic formats available upon request.


YVR thanks valuable Green Coat Volunteers during National Volunteer Week | YVR 

YVR Green Coat Volunteers:   April 24 to 30 is National Volunteer Week. At YVR, we have one of the most recognizable and reputable volunteer programs in British Columbia. The entire YVR community would like to take this occasion to express our sincere appreciation for our Green Coat Volunteers. Our friendly volunteers are located throughout the airport to provide a welcoming face, answer any questions and get you moving in the right direction.  This fantastic group of customer service ambassadors have been a staple of the passenger experience at YVR since 1989.


2011_04_YVR GREEN COAT FAQ.pdf 

Q. Who are the YVR Green Coats? The Vancouver Airport Authority is honoured to be served by a group of volunteer  customer service ambassadors: Green Coats. Our current complement of  volunteers welcomes passengers to YVR and takes customer care “beyond every  day”.  

Q. How long before there are any openings?  We expect to be recruiting within the next 12 months to fill vacant positions.  

Q. How do I apply? Green Coat opportunities are posted on our website at www.yvr.ca . Applicants  must complete the online application process. 


Vancouver Immigrant Partnership (VIP) 

https://vancouver.ca/people-programs/vancouver-city-local-immigration-partnership.aspx 

The Vancouver Immigration Partnership (VIP) brings together community groups and organizations to support immigrants as they settle in Vancouver.

VIP will help newcomers on their paths to becoming Vancouver residents by:

  • Supporting the sharing of community-based knowledge and local strategic planning
  • Improving accessibility to services
  • Creating an overall Vancouver Immigrant Settlement and Immigration Strategy

Through strategic planning and research initiatives, VIP aims to:

  • Enhance access for immigrants to services and programs
  • Promote intercultural- and civic engagement
  • Encourage welcoming and inclusive workplaces
  • Strengthen the capacity of the government to respond to the needs of immigrants


Affiliation of Multicultural Societies and Service Agencies of BC (AMSSA) 

about us – AMSSA  

AMSSA is a unique province-wide association that strengthens over 80 member agencies as well as hundreds of community stakeholder agencies who serve immigrants and newcomers, and build culturally inclusive communities, with the knowledge, resources and support they need to fulfil their mandates.

Vision: A just and equitable society in which everyone benefits from social and economic inclusion.

Mission: AMSSA facilitates collaborative leadership, knowledge exchange and stakeholder engagement to support agencies that serve immigrants and build culturally inclusive communities.

Values:

  • We value EQUITY and strive to be the catalyst for change which disrupts systems promoting racial and social injustice.
  • We value INCLUSIVENESS and work with our members and stakeholders to place voices that have been marginalized in positions of influence, creating space for all perspectives.
  • We value INTEGRITY, striving to always work to the highest standards, encouraging innovation, risk taking and leadership; we are always open to new thoughts and maintain accountability in our work.
  • We value DIVERSITY, recognizing our own individual biases and engaging members and stakeholders in meaningful ways that promotes inclusion of all voices and perspectives.
  • We value MUTUAL RESPECT by respecting what everyone has to offer within their own context of life experiences, opening our hearts and minds to always listening and learning.
  • We value COLLABORATION, engaging in equitable partnerships, mindfully exploring old and new ideas to advance the work of AMSSA and our members.
  • We value SUSTAINABLE TRANSFORMATION, engaging in continuous individual and organizational reflection and collaboration to build capacity and integrate what we learn into our culture and infrastructure.


Pacific Immigrant Resource Society (PIRS) 

Immigrant & Refugee Services for Women in Metro Vancouver (pirs.bc.ca) 

Welcome to PIRS. Since 1975, the Pacific Immigrant Resources Society (PIRS) provides unique and essential programming for newcomer women and their young children. We are more than just an immigrant and refugee services agency. We are a supportive community dedicated to empowering women to rise out of isolation and build a vibrant and fulfilling life in Canada.


Tailored Support Services for Migrant Women and Children (pirs.bc.ca) 

Newcomer, immigrant and refugee women face many socioeconomic barriers to achieving equity and thriving in Canada. These include language barriers, social isolation, food insecurity, lack of affordable culturally responsive child care, inaccessible education fees.

We currently offer the following services to reduce these barriers and assist women in meeting their needs:

  1. Outreach support
  2. English classes
  3. Trauma-informed early learning
  4. Family literacy
  5. Educational bursary


Rainbow Refugee Vancouver 

https://rainbowrefugee.ca/

Support and Advocacy for LGBTQI+ Refugees. Founded in 2000, Rainbow Refugee promotes safe, equitable migration and communities of belonging for people fleeing persecution based on their sexual orientation, gender identity, gender expression, or HIV status.  We provide support, information, and system navigation to refugees and refugee claimants seeking refugee status in Canada. We manage the Rainbow Refugee Assistant Partnership, allowing us to privately sponsor refugees in collaboration with other LGBTQI+ organizations in the Rainbow Coalition for Refuge.


Sher Vancouver 

Sher Vancouver - Queer South Asian Community in Metro Vancouver 

About | Sher Vancouver 

Sher Vancouver was founded in 2008 to provide arts and cultural, and social service programs and services to queer South Asians and their friends, families, and allies in Metro Vancouver.  Marching forward with pride since 2008.   Our Mission - Sher Vancouver seeks to protect human rights to end all forms of exclusion, discrimination, and prejudice, and to educate, empower, connect, and assist individuals in our community.  Our Vision - A community that is just, compassionate, inclusive, respectful, values diverse perspectives and helps those in need.

Employment services for newcomers

Career Paths for Skilled immigrants

https://www.douglascollege.ca/programs-courses/training-group/employment-services-career-development/internationally-trained-edu

Career Paths for Skilled Immigrants - Education and Social Services is for newcomers living in any British Columbia community with training and skills as a Social Service Worker, Community Service Worker, University Professor, College or Vocational Instructor, Early Childhood Educator or ECE Teaching Assistant.  Working one-to-one with knowledgeable career coaches, you will gain valuable resources needed to assist in launching your career in Canada. The program is FREE for internationally-trained professionals who:

  1. Are committed to pursuing work in the same field as their pre-landing experience.
  2. Have 1 year of international work experience as a Social Service Worker, Community Service Worker, University Professor, College or Vocational Instructor, Early Childhood Educator or ECE Teaching Assistant.


Newcomers With Disabilities

AMSSA Diversity and Inclusion Workshops

Safe Harbour: Respect for All | Diversity and Inclusion Training – AMSSA 

Safe Harbour: Respect for All is an award-winning AMSSA diversity and inclusion training workshop for workplaces. We provide businesses, institutions and organizations with training to understand the value of diversity and inclusion, address issues of discrimination in the workplace, and attract and retain a diverse workforce and clientele.

The training is also great for individuals to start building awareness of diversity and learn important concepts.  

We offer a 100% online e-learning course, live in-person or online workshops.

  • Learning Outcomes
  • Build Awareness of diversity
  • Frame diversity as an asset
  • Explore concepts: stereotype, bias
  • Explore concept of respect
  • Consider barriers to inclusion
  • Work through exclusionary scenarios
  • Taking action


Safe Harbour: Respect for All E-Learning Course

It can be difficult to bring all staff and volunteers together for group in-person training. The e-learning course is a great alternative for participation and learning important concepts to support diverse workplaces. The diversity and inclusion online training is also great for individuals looking to begin their journey in diversity and inclusion. The e-learning course offers a self-paced, flexible way to build awareness of diversity, and learn important concepts.


Supporting Clients With Disabilities, AMSSA, September 13, 2017

Supporting Clients With Disabilities – AMSSA 

Building on the information shared in the January 2016 Migration Matters Supporting Newcomers with Disabilities edition and responding to the need for more resources for newcomers with disabilities, this 90-minute 2017 webinar explored barriers to accessing settlement services for newcomers with disabilities and how providers can improve accessibility to assist clients’ integration into communities.

This webinar focused on:

  • physical disabilities (dexterity, mobility, seeing, hearing, etc.)
  • accessibility and inclusion (including inclusive language)
  • the Canadian context of disability awareness
  • case studies and available resources for settlement and language providers

This webinar was designed to equip managers, instructors of LINC and frontline staff with information on how to support clients with disabilities and how to provide them with referrals to other supporting organizations.


Supporting Newcomers with Disabilities,  Migration Matters — January 2016, Issue 27 

AMSSA-InfoSheet-Issue27_Disability.pdf 

This issue explores barriers to accessing settlement services for newcomers to Canada with disabilities and how settlement  service providers can improve their accessibility. This info sheet focuses on adults with disabilities, but more information on  supporting both children and adults can be found on AMSSA’s Specialized Resource Page on Newcomers with Disabilities. 


MSSA's BC Refugee Resource Network Bulletin, Seeking Refuge,  Edition 18, July, 2023 

Bulletin-18-20-July-2023.pdf (amssa.org) 

CUAET (Canadian-Ukraine Authorization for Emergency Travel) visa holders now eligible for BC Income or Disability  Assistance.  As of July 1st, the Ministry of Social Development and Poverty Reduction implemented a policy  change to make CUAET visa holders eligible (see “Eligibility” under this link) for regular B.C.  income and disability assistance.  This access replaces the provincial hardship assistance  previously available to CUAET holders.  


SUPPORTS FOR NEWCOMER CHILDREN LIVING WITH DISABILITIES:  INFO SHEET, March, 2023 

Newcomers with Disabilities Info Sheet EN/FR (amssa.org) 

This issue is an addition to previous informational resources AMSSA has developed to recognize and identify the unique barriers that impact newcomers with disabilities and their families’ ability to settle and integrate into their communities. This info sheet will also be accompanied by the release of an e-learning course on the topic of supporting newcomers with disabilities. 


Newcomers With Disabilities

Newcomers With Disabilities - Disability Foundation 

For newcomers to Canada, accessing services can be a challenging experience. Language and cultural barriers can make it difficult for newcomers to navigate the system and understand their rights. Newcomers may also be unaware of the diverse array of services available to them, or the appropriate channels to access them. This is further complicated for people with disabilities – who are often dependent on having access to medical and caregiving services.

Identifying Challenges for Newcomers With Disabilities - On November 9, 2022, ninety-one participants gathered in Downtown Vancouver to address the question: “How can we work better as a disability service community to improve services for newcomers with disabilities?” This forum, known as the “Newcomers with Disabilities Forum”, was created to illuminate the struggles of newcomers with disabilities.


 Newcomers With Disabilities Forum Key Findings

  • Newcomers require “Quality Referrals” to services.
  • Translation services should be provided across disability, immigration, and healthcare organizations.
  • The creation of newcomer support groups can help forge connections, and combat isolation.
  • There is a need for more caregivers and caregiving services.
  • There is a need to reduce the long wait times for medical services.
  • Financial assistance is needed for those who must take time off work to care for a person with disabilities.
  • Services must be adaptable and diverse to assist newcomers on a case-by-case basis.


NEWCOMERS WITH DISABILITIES FORUM, Summary Report-Focus Group and Survey Data, November 9, 2022 

infographic4 (disabilityfoundation.org) 


Spinal Cord Injury BC 

https://sci-bc.ca/

Spinal Cord Injury BC (SCI BC) is a non-profit organization dedicated to helping people with spinal cord injuries and related disabilities, adjust, adapt, and thrive. Currently, we serve over 2,600 British Columbians and their families and friends, by providing answers, information and unique community experiences that change lives.


SCI Info Database. Spinal Cord Injury BC. 

https://sci-bc.ca/sci-info-database/

The SCI Info Database is an online encyclopedia with more than 800 current and comprehensive resources for people with spinal cord injuries and related physical disabilities, their families, and other stakeholders in British Columbia. The Database includes information on accessible transportation, independent living, employment, advocacy, health and more. It is updated often to include the latest websites, important contact information and downloadable resources. Use the search bar below to type in keywords and find what you need or browse through our extensive list of categories for results. I can’t find what I need! Call our toll-free InfoLine to speak with one of our Information Resource Associates: 1-800-689-2477.


About Our Peer Support Program - Spinal Cord Injury BC (sci-bc.ca)

Our Peer Program is about those magic moments when things click. Whether it’s re-connecting with a hobby you had pre-injury, learning how to wheelie over a curb, sharing a laugh with someone, or taking a family vacation that you never thought would be possible. It doesn’t matter if you’re newly injured, have had a disability your whole life, or are facing new challenges as you age – the SCI BC Peer Program is for everyone.


Information for Newcomers - Spinal Cord Injury BC (sci-bc.ca) 

Welcome to BC! Wherever newcomers with disabilities go in BC, SCI BC has information and support to help them adjust, adapt, and thrive. We connect people with SCI and similar disabilities to peers – others with similar disabilities and experiences – to support and learn from each other through group events and activities in communities around BC. 


Welcome Guide for Newcomers with Disabilites (sci-bc.ca) 

What newcomers with disabilities need to know  about living in BC with a physical disability  


How SCI BC Helps People with Spinal Cord Injuries

https://youtu.be/-A19K9YDitc

A spinal cord injury can happen to anyone at any time. Imagine all the unknowns... We're building communities of support around BC to give people with Spinal Cord Injuries find the answers and support they need to reclaim their lives.


Volunteer with Us! - Spinal Cord Injury BC (sci-bc.ca)

Volunteer - Have fun and give back to your community. Do you want to give back to your community, meet new people, have unique experiences, or gain valuable work experience? 

Sign up as an SCI BC volunteer today!

Health care services and supports for immigrants and refugees

Health Connect Registry, HealthLinkBC, last updated: July 6, 2023

Health Connect Registry | HealthLink BC 

If you live in British Columbia and need a family doctor or nurse practitioner, register for the Health Connect Registry.  On this page:

  • Register to get a doctor or nurse practitioner
  • How to register in other languages
  • Who should register
  • After you register
  • I need help

Register to get a doctor or nurse practitioner - When you register, you are added to a list of people in need of a primary care provider in your community. Family doctors and nurse practitioners will use the list when they are available to accept new patients.

Registration takes less than 5 minutes. You need to provide:

  • Personal Health Number (PHN), found on your BC Services Card
  • Home address
  • Email address and phone number

Register

How to register in other languages - Call 8-1-1 to register for the Health Connect Registry in languages other than English.  Translation services are available in over 130 languages.

After dialling 8-1-1, you will be connected with an English-speaking health service navigator. To get service in another language, simply state the language you need support in (for example, say “Punjabi”), and an interpreter who speaks that language will join the call.


New Canadian Clinic, Surrey

New Canadian Clinic - Surrey - Fraser Health Authority 

The New Canadian Clinic provides primary care for government assisted refugees, privately sponsored refugees, and refugee claimants.

9750 140th Street, Surrey, BC Phone: 604-953-9710 Fax: 604-953-9711

Address Notes: Surrey New Canadian Clinic located in room 3B.

Parking and Transportation - Mobile parking payment: hangTag (must use Google Chrome internet browser to access the link)

  • First hour $4.25
  • Each additional hour: $3.50
  • Day rate: $18.75 (for 6 hours)
  • Evenings/Weekends: $5.50 (5pm-6am)
  • Wheelchair accessible parking is available in the parkade on levels G, P1, P2 and P3 only.

Hours of operation: Monday - Friday, 8:30 a.m. - 4:30 p.m.

Eligibility: Available to new refugees (within two years of arrival).

Referral: Referral required. Please call for more information.

Language (s) Offered: English, although interpreters are available.

Location: Jim Pattison Outpatient Care and Surgery Centre in Surrey


Multicultural Family Center, REACH Community Health Centre

Multicultural Family Centre — REACH Community Health Centre (reachcentre.bc.ca) 

ENSURING ALL CULTURES AND LANGUAGES HAVE ACCESS TO HEALTHCARE.  

The Multicultural Family Centre (MFC) works with immigrants and refugee communities to deliver culturally-responsive health promotion programs and help address what REACH team members often refer to as the social determinants of health. REACH offers programs and services in the following languages: English, Spanish, Vietnamese, and Arabic.

The MFC has created a place where people feel welcome at any time; what we emphasize is safety. We want to build the capacity of participants to identify and manage their health needs, recognizing and enhancing the expertise and participation of the community and its members. 


Our Cross-Cultural Health Promoters (CCHPs), frontline health workers who are trusted members of the cultural communities served, help to achieve these goals. It's a place where they can connect with other people in the community - often for the first time since they arrived in Canada.

New Page — REACH Community Health Centre (reachcentre.bc.ca) 

OUR LOCATION: 1145 Commercial Drive, Vancouver, BC, V5L 3X3

MAIN PHONE: 604-251-3000     Medical Clinic: 604-216-3134          Fax: 604-258-9190
Note: The Medical clinic phone lines are closed 12:30 – 1:30 Monday, Tuesday, Thursday and Friday, however the clinic remains open. 

On Wednesdays the Medical clinic is closed 12:30 – 2:00 for staff meetings. 


How to Help — REACH Community Health Centre (reachcentre.bc.ca) 

VOLUNTEER:  Our Basics for Health program relies on dedicated volunteers to run their referral-based program.  Volunteers assist individuals and families with meeting their needs for housing, employment/income security, healthy child development, food security, education, and social support as needed. Volunteers will provide support to clients through information and resource provision, referrals, advocacy, and follow-up while working with other volunteers to maintain efficient service.

Basics for Health Volunteer - Description 

Basics for Health Volunteer - Application Form 

We also have opportunities for dental health students to volunteer in our dental clinic. Please contact us for more information.


Umbrella Multicultural Health Co-op

Contact | Umbrella Multicultural Health Co-op | Umbrella Multicultural Health Co-op (umbrellacoop.ca)

Cross Cultural Health Brokers (CCHBs) are bilingual/bicultural health workers who bridge language and cultural barriers.  CCHBs work with patients and participants from their communities to access medical services, social services, and health promotion activities while supporting the relationship between patients and family doctors.  For more information on how CCHBs promote the health and wellness of newcomers, immigrants, and refugees, you can watch our videos and check out this resource!


Volunteer | Umbrella Multicultural Health Co-op | Umbrella Multicultural Health Co-op (umbrellacoop.ca)

Ongoing volunteer opportunities with the Umbrella Mobile Clinic:

The Umbrella Mobile Clinic relies on volunteers to bring much needed medical services to the temporary farm workers who come from Mexico and Guatemala to work in the Fraser Valley. The Mobile Clinic team is comprised of passionate health professionals and general crew members who are committed to health equity and supporting the migrants who are integral to BC’s agricultural industry.

For all of our volunteer positions we require a commitment of at least one Sunday per month.  We are looking for crew members, drivers, and BC licensed GPs and Nurse Practitioners, and physiotherapists. Please fill out the online form or download our Volunteer Form below.

*BC Licensed GP and Nurse Practitioner

We are looking for physicians and nurse practitioners who enjoy working in a team environment who have experience or an interest in working with migrants. Spanish fluency is not a requirement, as clinicians work together with a Cross Cultural Health Broker.

*BC Licensed Physiotherapist

We are looking for physios who enjoy working in a team environment who have experience or an interest in working with migrants. Spanish fluency is an asset, but not required.

*Crew Member

The Mobile Clinic depends on the help of general volunteers in the areas of intake, pharmacy help, patient health information, social conversations, and set-up/take-down. We are looking for people with Spanish fluency, preferably with experience in health care, community development, or migration.

*Driver

Our Mobile Clinic operates out of a converted trailer that is stored in New Westminster. The trailer is hitched to a truck and travels to various sites in the Fraser Valley. We are looking for drivers with a valid BC driver’s license and experienced in towing. Spanish fluency is an asset, but not required.

Language training and resource information

Mosaic, Free English Classes (LINC) Language Instruction for New Immigrants & Refugees 

Free English Classes (LINC) | MOSAIC Programs (mosaicbc.org) 

 LINC (Language Instruction for Newcomers to Canada) is a free program funded by Immigration, Refugees and Citizenship Canada (IRCC). LINC provides basic and intermediate level ENGLISH training for adult newcomers to Canada with a PR card.

Our small classes include group lessons and individual practice. Our TESL-certified teachers are ready to help you with learn English in Burnaby, Surrey, Vancouver and online.  If you don’t meet the eligibility criteria, that is not a problem.  We have Low-cost English Classes, with flexible prices and classes for every level of English learner. 


Richmond Centre for Disability, English Class   https://rcdrichmond.org/ServicesActivitiesWorkshops/ServicesActivitiesWorkshops.php 

The RCD English Courses are offered 3 terms a year, each term is usually comprised of 10 weeks. Classes are held on Monday and Wednesday afternoons. Courses fee is $80.  Space is limited; register early. New students need to attend assessment before placement in different levels.   Spring Term: April to June, Fall Term: September to December, Winter Term: January to March 

https://rcdrichmond.org/Volunteering/Volunteering.php

We greatly appreciate the involvement and contribution of volunteers in many aspects of our Centre. There are opportunities to assist with Computer Classes, English Class, Social Club and more. All these endeavours are made available because of your good work and dedication.


English Conversation Classes (RMMCS)

English Conversation Class - Richmond Multicultural Community Services (rmcs.bc.ca) REGISTRATION FOR ENGLISH CONVERSATION CLASS IS NOW OPEN for the Winter 2023 session!

Build confidence by practising in our English Conversation Class with our amazing teachers. Learn to speak English in a supportive and multicultural environment. This program helps immigrants develop basic communication skills to speak English. Our teachers can help you build confidence to speak English in the community.  There are 2 in-person classes and 2 online classes. The fees are $40 for 12 sessions, plus a membership fee ($10) if applicable.

This program includes:

  • English you would use in your daily life
  • Talking and reading about general topics to increase your words
  • Our teachers are patient and knows what adult learners need


Volunteer - Richmond Multicultural Community Services (rmcs.bc.ca) 

Our volunteer program provides opportunities for newcomers to:

  • Meet new people
  • Improve English
  • Gain Canadian work experience while fulfilling a variety of roles in office and event setting


Culture Chats

About | Culture Chats 

Culture Chats BC Association is a not for profit community based association promoting cultural diversity through engagement with literary and other arts among local communities in BC. We are registered as a not for profit in BC.   Culture Chats BC Association is a collaborative hub for local community members to engage with, experience and enjoy literary and other intercultural arts in new and innovative ways.  Culture Chats plays a constructive role towards building inclusive, multicultural communities. Our mission is to create a platform for local community members to strengthen community connections through innovative programming promoting literary and other arts.

  • To build awareness, interest and participation of people from all cultures in literary arts and other arts whilst increasing community engagement.
  • To offer opportunities for individuals from diverse backgrounds to develop their skills and interest in multicultural arts.
  • To play a prominent role in offering innovative arts based programs  among local communities in BC.


Learn English

Learn English - Province of British Columbia (gov.bc.ca) 

 If English is not your first language and you want to upgrade your skills, an English Language Learning (ELL) course can help you. ELL is also called English as a Second Language (ESL) and English as an Additional Language (EAL).  An ELL course can help you:

  • Prepare for other academic or career training programs
  • Meet the English language requirements for work

Fourteen B.C. colleges and universities offer ELL programs and courses for domestic students (permanent residents and Canadian citizens). Check with a specific school to find out about assessment, admission requirements and cost.


Improving your English and French

https://www.canada.ca/en/immigration-refugees-citizenship/services/new-immigrants/new-life-canada/improve-english-french.html

Canada has two official languages: English and French. English is the most commonly spoken language in most provinces and territories. French is the main language spoken in Quebec and in some areas of Ontario, New Brunswick and Manitoba. There are also francophone communities in all provinces and territories across Canada. Quebec has a large minority of residents who speak English. We offer all official federal government services, publications and documents in both English and French.

The importance of language skills - English or French language skills are very important to help you settle in Canada. You may choose to focus on learning or improving one or the other. This will likely depend on which of the two languages most people speak in the area where you live.

Strong English or French skills will help with:

  • getting a job
  • going to school
  • accessing services
  • helping your children with school work
  • meeting and talking to people
  • getting your Canadian citizenship


Alliance Francaise Vancouver

Alliance Francaise Vancouver - Learn French in Vancouver 

  • French language classes and exams
  • Social and cultural events 
  • Library, volunteers and members


Alliance Francaise Vancouver - Our History 

Serving Vancouver since 1904.   Alliance Française Vancouver has a long history of serving the community by providing French language programs and promoting local and international francophone cultures through the events it organises. As one of Vancouver’s oldest not-for-profit organizations, Alliance Française Vancouver is recognized for its commitment to quality education and diverse cultural programming.

Alliance Française Vancouver in the community.  Each year,  Alliance Française Vancouver collaborates with over 50 local arts and cultural groups and artists.  Alliance Française Vancouver  is an active member of the BC Federation of Francophones which advocates for the welfare of the minority francophone community in BC. Alliance Française Vancouver  is also part of a global network of Alliances Françaises regrouping 834 centres in 132 countries. Each member of the network is independent and autonomous.  Alliance Française Vancouver recently joined the Réseau International des Maisons des Francophonies (RIMF) regrouping organizations working to promote a plural, diverse and inclusive Francophonie around the world, including here in Canada. This network comprises of over 30 organisations from 16 different countries.


Alliance Francaise Vancouver - Become a volunteer 

Become a volunteer today. Join the Alliance Française Vancouver as a volunteer and be part of a vibrant francophone and francophile community. Participate in a wide range of educational, cultural, and social activities for one year.  As a reward, you will get a monthly subscription to the library for the ones volunteering minimum 4h  per month!  Why do we need you?  Volunteers are necessary to have a large and diverse community at Alliance Francaise Vancouver.   On top of helping improve the smooth flow of activities, volunteers get to experience working in a francophone environment, to practice the language and gain confidence in French.


ESL Ministry, Willingdon Church, Burnaby, BC 

About | Willingdon Church 

Ever since Willingdon Church held its first service on April 30, 1961, our vision has been to welcome and serve the community. Today, we are home to over 4000 adults, children, and youth who gather in Burnaby, British Columbia to worship together.


ESL Ministry | Willingdon Church 

As a multicultural community, we want to support those of you whose first language is not English. Our adult ESL program helps you to learn English, become more familiar with life in Canada, and help your spiritual well-being by discussing biblical teachings. These classes are relaxed, friendly places for you to practice your English, make new friends, and get connected with people from other countries. You will learn and practice speaking, reading, listening and writing English using both our ESL books and Bible-based curriculum. 


United for Literacy 

https://www.unitedforliteracy.ca/About

United for Literacy, formerly known as Frontier College, is a national charitable literacy organization. We believe literacy is a right. We work with volunteers and community partners to give people the skills and confidence they need to reach their potential.   

https://www.unitedforliteracy.ca/volunteer

Volunteers are the heartbeat of our literacy services. Each year, over 1,500 volunteers give thousands of hours to United for Literacy. They tutor math, reading, and writing; read stories at our Reading Tents; help with special events; and more. We are always looking for more people to volunteer with us.
 

Learn Languages, Extended Learning, University of British Columbia

Languages | UBC Extended Learning (ExL) 

Whether you want to conduct international business, discover your family heritage, connect with new communities, explore new cultures or travel the world, the ability to communicate in another language enhances your experience and gives you the confidence you need to accomplish your goals and understand perspectives different from your own. Learning another language has been shown to help improve your decision-making ability, enhance your creativity, boost brain function and more.  


We offer online and face-to-face language courses that emphasize practical conversation skills in French, Spanish, Italian, Portuguese, German, Dutch, Chinese, Korean, Japanese and American Sign Language. Summer Institutes in French, Spanish and American Sign Language are available each July.  Our online conversational language classes offer you a real-time virtual classroom where you can see and interact with your teacher and classmates. Each week, you login at a set time to your virtual classroom with your instructor and classmates. Practise conversation in pairs and groups, ask questions and receive feedback from your instructor. Outside of class, you can access handouts and other materials online at your own pace and rhythm.  Reading and writing courses in French, Spanish and Chinese are also offered in 100% online, self-paced courses.

Courses vary from introductory to advanced. Not sure which level is right for you?  Read our overview of course language levels to find the level that suits your experience and skills.


Society of Translators and Interpreters of BC

Home - Society of Translators and Interpreters of British Columbia (STIBC) 

 For us, languages are no obstacle.  Our members provide high-quality professional services in translation and interpretation in 45 languages.

Our Mission:  To promote the interests of BC translators and interpreters and to serve the public by upholding a Code of Ethics to which all members must adhere and by setting and maintaining high professional standards through education and certification.

Our Values: Integrity, professional expertise, and cultural diversity.


Aphasia Institute of British Columbia 

Aphasia Institute 

What is Aphasia? Aphasia is a language problem that masks a person’s inherent competence, and most dramatically affects conversational interaction (talking and understanding), as well as the ability to read and write. Without the ability to participate in conversation, every relationship, life role and almost every life activity is at risk. With additional reading and writing difficulties, the impact is devastating.


Volunteer – Aphasia Institute 

Conversation facilitation:  Working with groups of 4 – 6 people with aphasia, volunteers enable members to interact, engage, challenge and develop amazing conversations. Always working in partnership with another co-facilitator, your role is to provide communication techniques specific to the members with aphasia, while also taking part in the conversation. This is an integral position in our program and a great starting place for new volunteers.

Other volunteer opportunities include:  Painting/Creative Program Assistant; Fitness Assistant; Book Group Co-facilitator; New Beginnings Program Facilitators; One-to-One Computer Facilitator; Outreach Home-Visit Communication Facilitators.

Virtually on Zoom:  One-to-one Outreach, Virtual Travel, Meditation & Relaxation, Book Group, Toastmasters, Karaoke, Sports Discussion, Current Events and Music Discussion. In-Person Programming at our Centre: Conversation Groups, Painting, New Beginnings.  There are also positions available in the areas of research, administration, fundraising, and governance.


American Sign Language (ASL) interpreter services,  BC government supports and services 

American Sign Language (ASL) interpreter services - Province of British Columbia (gov.bc.ca) 

This page can help you find out more about ASL interpretation services delivered by the B.C. government. Visit our Supports and Services page for information on other services. You can also contact Provincial Deaf and Hard of Hearing Services.  

Post-Secondary Communication Access Services (PCAS) is a province-wide service for Deaf and Hard of Hearing students. PCAS provides information on how to access:

  • Interpreting
  • Speech-to-text services
  • Note-taking
  • Assistive technology
  • Other services and supports


Wavefront Centre for Communication Accessibility 

Interpreting - Wavefront Centre for Communication Accessibility 

Wavefront Centre provides sign language interpreting services to facilitate communication for people who are Deaf, DeafBlind, and Hard of Hearing who are American Sign Language (ASL) users.  Our interpreters are:

  • Professionally trained by a recognized interpreter education program
  • Required to follow a strict Code of Ethics adopted by the Westcoast Association of Visual Language Interpreters (WAVLI) wavli.com and the Canadian Association of Sign Language Interpreters (CASLI) www.casli.ca
  • All MIS Interpreters are professionally qualified, and are evaluated through skill-based exam administered by Wavefront Centre for Communication Accessibility


Community Interpreting Services (CIS) 

CIS is the Sign Language interpreter booking service at Wavefront Centre.  We arrange for professional ASL Interpreters to facilitate communication between ASL users and people who can hear. providing complete and accurate information in either spoken English or American Sign Language.  Our ASL Interpreters work in various settings such as legal, business, mental health, educational, entertainment, government and public service settings. Interpreting Services are offered on a fee for service basis in most cases.


Medical Interpreting Services (MIS) 

MIS is the provincial Sign Language interpreter booking service funded by the Provincial Health Services Authority. Persons who are Deaf, DeafBlind, or Hard of Hearing can access a qualified interpreter through MIS for most medical appointments. MIS will provide interpreters for medical appointments that may be covered under BC MSP, for example:

  • General Practitioner and Specialists
  • Psychiatrists
  • Ophthalmologists
  • Gynecology/Obstetrics
  • Medical Imaging
  • Hospital Stays

MIS Interpreters can be booked in advance for scheduled appointments or through our 24/7 on-call system for urgent situations. MIS services are free of charge to Deaf, DeafBlind, Deafened, and Hard of Hearing individuals who reside in British Columbia and have a BC Service Card.  Health Care Providers – If you have a patient who needs an interpreter, interveners, or CART services, please book necessary services through Provincial Language Service.

Multicultural associations and clubs

Richmond Multi-cultural Community Services 

Home - Richmond Multicultural Community Services RMCS 

Richmond Multicultural Community Services (RMCS) has a vision for a harmonious and inclusive society that values equality and diversity. RMCS staff is here to provide settlement services if you are new to Canada or have immigrated here long before.

 If you're looking for help and don't know where to begin, click here for a full list of what we can do to help you.  We host a wide range of programs and community events to facilitate and promote multiculturalism, diversity, and inclusiveness in Richmond. Please visit our Programs & Service and Events section on this website or contact us at 604-279-7160 for more information.

Support RMCS! - Richmond Multicultural Community Services RMCS 


The other way to make a difference is by volunteering!  Please contact Neena Suri, our volunteer coordinator at volunteercoordinator@rmcs.bc.ca to join us! 


A Guide for Newcomers, City of Richmond

City of Richmond - A Guide for Newcomers 

Videos and a Guidebook in 8 language 


Vancouver Local Immigration Partnership 

About VLIP | Vancouver Local Immigration Partnership | Home (vancouverlip.org) 

Vancouver Local Immigration Partnership (VLIP) brings together like-minded Vancouver-based businesses, organizations and individuals striving to make Vancouver a more welcoming, inclusive city for all newcomers.  VLIP Partners are active in supporting the development of innovative polices, processes and procedures aimed at making Vancouver a more welcoming, inclusive city for immigrants, refugees, temporary foreign workers, international students and anyone who identifies as a newcomer to our beautiful city. 


RESOURCES

Resources | Vancouver Local Immigration Partnership | Home (vancouverlip.org)

This list of resources for all age groups is just a small sample of the abundance of resources available online. We hope these resources will both affirm and support you if you belong to a group that has been impacted by racism and will serve as a place to deepen your knowledge of the issues, as you take action against racism. 


African Friendship Society, Vancouver 

African Culture - African Friendship Society 

About us (africanfriendship.org) 

Providing cultural, artistic, educational, social and community events, programs and services. African Friendship Society is rooted in our values of Friendship, Community and Heritage. We Empower, Educate and Entertain. We are proud of our culture and excited about sharing it with everyone. Together, let's take a journey of Joy, Belonging and Celebration! At African Friendship Society we believe that we all deserve to experience the real story of Africa and its people without prejudice or discrimination. We bring communities together through the celebration of joy, friendship and African arts and culture. We are especially committed to serving our Black and African communities and honouring our shared ancestry.  Africa is the birthplace of a rich and compassionate cultural heritage. We provide cultural education and create opportunities to truly get to know each other, beyond harmful clichés. We build a bridge and extend the hand of friendship to all cultures to create a more culturally educated, accepting and inclusive Canadian and global community, in British Columbia and beyond.


Alliance Francaise,  #200 - 8555 Cambie Street, Vancouver Vancouver 

Alliance Francaise Vancouver - Learn French in Vancouver 

Alliance Francaise Vancouver - Our History 

Serving Vancouver since 1904 - Alliance Française Vancouver has a long history of serving the community by providing French language programs and promoting local and international francophone cultures through the events it organises. As one of Vancouver’s oldest not-for-profit organizations, Alliance Française Vancouver is recognized for its commitment to quality education and diverse cultural programming.


Austria Vancouver Club, Richmond, 5851 Westminster Highway, Richmond    

Austria Vancouver Club 


Chinese Cultural Centre of Great Vancouver, 860 - 440 Hazelbridge Way, Richmond

HOME 主頁 | cccvancouver 

ABOUT 簡介 | cccvancouver 

The Chinese Cultural Centre Chinese School was established in 1981. We are currently running over 300 classes, conducted in Cantonese or Mandarin. Different levels for Pre-school, Kindergarten, Elementary, Secondary and advanced studies are offered. The school employs highly qualified teachers and structured simplify and traditional course materials. We are the best organized Chinese school in British Columbia.


Volunteerism 義工機會 | cccvancouver 

Welcome to our Volunteers page. Here you will find many interesting and challenging volunteer opportunities.   Most of the activities and programs undertaken by the Chinese Cultural Centre depend on the assistance of reliable, enthusiastic, trained volunteers. 


Richmond Chinese Community Society, #205-8271 Westminster Highway, Richmond 

About Us - Richmond Chinese Community Society RCCS 

WELCOME TO RICHMOND CHINESE COMMUNITY SOCIETY - Established in 1989 as a non-profit charitable organization. Promoting the spirit of community services within the City of Richmond connected to Chinese community groups and associations. Participating in various community activities and volunteering events with other Richmond community organizations.  RCCS provides a variety of services and programs for the community such as Fitness Dancing, Ballroom Dance, Belly Dancing, Tai Chi and Yuanji classes. We also offer fun events such as karaoke singing, Yoga classes, Chinese Brush Painting, calligraphy, and much more.


Indian Cultural Centre of Canada,   8600 No. 5 Rd, Richmond, BC 

India Cultural Centre Of Canada (nanakniwas.com) 

Located on Richmond’s famous Highway to Heaven, Nanak Niwas Gurdwara was the first religious institution to be build on No.5 Road. This was followed by numerous other religious organizations representing a variety of faiths.  India Cultural Centre of Canada (Nanak Niwas Gurdwara) celebrated its 25th anniversary on July 4,2010. Gurdwara Nanak Niwas in the third stage of the historical journey of Gurdwaras in Vancouver.  The first stage was the Gurdwara built at 1866 West 2nd Avenue in Vancouver by the Khalsa Diwan Society. As the Sikh community grew, there was need for bigger premises. This resulted in building a brand new Gurdwara at 8000 Ross Street in Vancouver in 1969.  1970’s and 1980’s brought a large number of Indo-Canadian immigrants to Canada. Thus a number of pioneers at Ross Street Gurdwara felt the need for a new Gurdwara and chose Richmond for the site. They bought 10.5 acres of land on No. 5 Road in 1983. The land included a farm house which was renovated into a Gurdwara. In order to meet the needs of a growing congregation the old Gurdwara was replaced by the present one in September 1993. 


The Malaysian Singapore & Brunei Cultural Association,  Unit 238, 2680 Shell Road, Richmond 

The Malaysia Singapore & Brunei Cultural Association (msbca.com) 

About Us | The Malaysia Singapore & Brunei Cultural Association (msbca.com) 

In December 02, 2003, MSBCA purchased a clubhouse in the City of Richmond, British Columbia, Canada. There are approximately 400 family members in the registration. MSBCA membership is open to all Canadians. There are ten Directors in the Board and they are all volunteers elected annually at the Annual General Meeting in September.  With the acquisition of a clubhouse, MSBCA is focused in achieving some of the goals and objectives as set out in the Constitution. We have Table Tennis, Darts, Aerobics, Tai-chi and Social Interaction such as dance parties with cultural food being served, cultural dances and ballroom classes.  MSBCA holds major functions at least four times a year. Its Annual Family Picnic is the main stay of the Association.

MSBCA has a small cultural dance group with performers from different walks of life. They perform cultural dances originated from Malaysia and Indonesia for public events to enhance the cultures and the art of dancing. The group depends on donations to update their costumes, props, make-up and other accessories.

MSBCA publishes the MSBCA-Link newsletter for members four times a year.


Philippine Cultural and Arts Society of BC, 

Home | Philcas Of Bc 

About | Philcas Of Bc 

A window into the Philippines - Over the years, it has become the sincere wish of PhilCAS’ young members to spread the beauty of their Philippine heritage. It is this desire that fuels the consistent professionalism and excellence that is exhibited to the culturally diverse region of the Lower Mainland.


Join us! | Philcas Of Bc 

Join us! PhilCAS always welcomes new dancers, musicians and volunteers to join our society.

​No dancing or musical experience is required. All ages welcome.

You can contact us :

  • by email at philcasofbc@gmail.com
  • on Facebook at @philcas.ca
  • by phone at (604)-358-5389 (Rachel)

​You can also stop by on Fridays at Richmond Caring Place, 7000 Minoru Boulevard, Richmond between 6 PM and 8 PM.


Steveston Japanese Language School, 411 Moncton Street, Richmond

Contact - Steveston Japanese Language School | Steveston Japanese Language School (sjls.ca) 

Programs - Steveston Japanese Language School | Steveston Japanese Language School (sjls.ca) 

Programs and Registration プログラムと申し込み

The Steveston Japanese Language School offers language classes, culture clubs and wellness workshops.

スティーブストン日本語学校は、日本語クラス、文化クラブ並びにウエルネス講習を行っています。


Steveston Japanese Canadian Cultural Centre, 411 Moncton Street 

Steveston Community Society and the Nikkei Community - Discover Nikkei 

 Steveston, at the southern end of the city of Richmond, had long been home to a large and active Japanese community—until 1942, when all Japanese Canadians were removed from the west coast of Canada.  The Steveston Community Society (SCS) was incorporated on September 17, 1946, with the objective to promote the establishment of a community centre in Steveston.

The Steveston Community Society is an association of volunteers dedicated to maintaining the positive, pioneering spirit of Steveston, by providing cultural, social & recreational opportunities for all members of the community.  The program emphasizes displays, video demonstrations, and presentations on the history, culture and traditions of Steveston’ s Japanese Canadian community!


Steveston Community Society 

About Us – Steveston Community Society 

The Steveston Community Society is the governing body of the Steveston Community Centre in partnership with the City of Richmond. As you will read in the article below, the community centre cannot operate without a non-profit society and volunteer board of directors in place, and a defined partnership with the City of Richmond in the form of an annual operating agreement. This is the model at all community centres in Richmond and has been a very successful partnership for many years.


Volunteers – Steveston Community Society 

 Volunteer With Us! We want YOU to become a part of Steveston Community Centre’s volunteer team. Here’s how... 


Nikkei National Museum and Cultural Centre,  6688 Southoaks Crescent
Burnaby 

HOME PAGE – Nikkei National Museum & Cultural Centre (nikkeiplace.org) 

About Us 日系文化センター・博物館 – Nikkei National Museum & Cultural Centre (nikkeiplace.org) 

Nikkei National Museum & Cultural Centre's mission is to honour, preserve, and share the history and heritage of Japanese Canadians and Japanese culture in Canada. Since September 22, 2000, the multi-use space, featuring a Japanese Canadian garden located in Burnaby, BC, has offered unique programming, exhibits, and events, as a community place open to all. Within the museum repository we care for 2600+ objects, 47,000+ photographs, 44 meters of textual records, 650+ oral history recordings, and 156 film reels of historically and culturally significant items. Community engagement and best practices ensure the legacies of people of Japanese ancestry in Canada live on into the future.


Volunteer – Nikkei National Museum & Cultural Centre (nikkeiplace.org) 

Volunteers are a crucial part of the Nikkei National Museum & Cultural Centre. We have a team of enthusiastic, reliable, dynamic and service‐driven volunteers who are generous with their time, skills and talents.  If you are looking for ways to help others, support the greater community, and gain work experience all whilst broadening your social circle, then please consider joining our volunteer team. We’re always looking for passionate people to join our mission at the Nikkei Centre. Volunteers must be 16 years of age or older.


Trinidad and Tobago Cultural Society of BC

Social Services - Trinidad & Tobago Cultural Society of BC (ttcsbc.org) 

Over the years, the TTCS has sponsored a number of social and cultural initiatives, such as Senior’s outings, Youth development workshops, and provision of bursaries, aid, computers and supplies to schools, hospitals and other beneficiaries in Trinidad & Tobago and the Caribbean. 

About Us - Trinidad & Tobago Cultural Society of BC (ttcsbc.org) 

The Trinidad & Tobago Cultural Society Of British Columbia (TTCS) is a non-profit society based in the Vancouver, BC, Canada area dedicated to preserving and sharing Caribbean culture through social services and community events featuring food, art, music and more.


Volunteering - Caribbean Days Festival 

An event as large as the Caribbean Days Festival requires participation from a wide variety of supporters. Our event is highly volunteer-driven, and those residents of the Greater Vancouver BC area who wish to participate by donating a few hours of their time are encouraged to sign up by completing this registration form. 


Turkish Canadian Society,  225 - 10151 No. 3 Road, Richmond, 

Turkish Canadian Society – contact 

VISION:  To have a resourceful, compassionate, caring, vibrant community that embraces, nourishes and supports everyone, takes pride and ownership in its cultural roots, and collaborates with other Canadian organizations and charities that share the same foresight.

MISSION:  To increase the public knowledge of contemporary and traditional Turkish art and culture while creating a productive environment, as well as sharing the history and teaching the language, for the enrichment and educational benefit of the people of Canada;

  • By setting up and operating a cultural centre and providing necessary tools and equipment that serve to create resources, and a workplace for cultural activities, artists, and musicians.
  • By organizing festivals, conferences, concerts, fine arts exhibitions, a library, community courses, participating in multicultural festivals and other means.

Additional Mission:  To help new immigrants and their families to successfully integrate into their new homeland.


United for Ukraine, The United Way

United for Ukraine - United Way British Columbia (uwbc.ca) 

Bringing together the power of many to support displaced Ukrainians. 

 Have you arrived in BC from Ukraine?  If you have newly arrived in BC from Ukraine, connect to resources by visiting bc.211.ca/united-for-ukraine. Consolidated information about available supports and services can be found there, as well as an opportunity to connect with a live multilingual operator who can answer questions and provide direction.

Are you looking to donate to Ukraine or volunteer?  If you are a compassionate British Columbian looking for volunteer opportunities, you are urged to visit iVolunteer.ca.


Ivan Franco Ukrainian Community Society, 5311 Francis Road, Richmond  

Ukrainian Community Society of Ivan Franko 

Ukrainians – Ukrainian Community Society of Ivan Franko 

Learn about Ukrainians in Canada, our history, our culture, and about our namesake, Ivan Franko. As well, our Society helps in many ways, and members are involved in a wide range of activities.

Our Namesake – Ukrainian author, scholar, journalist, and political activist of the 19th century.

Our History – First settlers to BC, and builders of the Ukrainian communities.

Our Culture – Renowned folk-art and folklore, and Ukrainian art.

Our Society – Who we are, and who we support in the community.


Volunteering – Ukrainian Community Society of Ivan Franko 

Our Volunteers are our most valued and committed partners. Our volunteer team is the backbone for the success of the Society. From the operations of The Ukrainian Centre, to the kitchen and hundreds of places in between, volunteers contribute directly or indirectly to the success of the society everyday.

Consider volunteering your time to help prepare pyrohy & holubtsi and, to participate in cultural activities at the Society.


Chabad, Richmond Jewish Centre, 200- 4475 Blundell Road, Richmond 

Chabad Richmond - Jewish Centre 

Visitor Information for Richmond - A Jewish Resource Guide for Tourists - ChabadRichmond.com 

Shalom! Welcome to Richmond! Dear visitor, Chabad welcomes you to Richmond, we will do our best to assist you with your upcoming visit.  Due to the high volume of visitors passing through Richmond, we have placed all the general information you would need to know on this page. Please take a few moments to browse through the visitor info pages, as you will find here the answers to the most common questions. If further help is needed, please contact us for more information. Looking forward to meeting you! Rabbi Yechiel & Chanie Baitelman


Jewish Family Services,  320-2285 Clark Drive, Vancouver, 

About Us - Jewish Family Services (jfsvancouver.ca) 

Mission - Guided by Jewish values exemplified by Tikkun Olam (repairing the world) our mission is to provide essential supports fostering the social, physical and emotional wellness of individuals and families most in need.

Vision - Our vision is to make meaningful impact in clients’ lives proactively addressing challenges, embracing change, and uplifting lives.

Values - Trust & Collaboration, Dignity & Respect, Inclusion & Diversity, Compassion & Care
Transparency & Accountability

Services - Jewish Family Services (jfsvancouver.ca) 

JFS is here to help individuals and families at all ages and stages of life in the Jewish and broader community. Our 3 departments are Family and Adult Resources, Seniors, and Counselling. 


JFS Volunteer Opportunities - Jewish Family Services (jfsvancouver.ca) 

Volunteering is at the heart of JFS. We are always looking for creative, skilled volunteers to help us support people in our community and uplift lives. 

Volunteering for newcomers to Canada

Getting “Canadian Experience” 

Getting Canadian Work Experience / Skilled Immigrant InfoCentre (vpl.ca)

Introduction: 

  • Volunteering is often recognized as valuable work-related experience by employers
  • It can provide you with references from local people or organizations

Volunteer work is unpaid work, often with non-profit or charity organizations. It is an excellent way to gain Canadian experience.  Before beginning your search for volunteer positions, you should think about your personal needs and how much time you might be able to offer. Volunteer opportunities may vary from one hour to a full day each week, for one day only or long term.  Some organizations may require an interview, just like a regular job. Use the experience as an opportunity to develop your interviewing skills.  When volunteering, get to know the other staff members on your volunteer site and build relationships. Volunteer Co-ordinators may be able to offer you a letter of reference when you apply for paid work, or they may be aware of paid job opportunities.


Newcomers, Engaging Volunteers, Volunteer Canada

Newcomers - Engaging Volunteers - Volunteer Canada 

 Many newcomers to Canada are interested in volunteering. In addition to contributing to their new community, they may see it as a way to improve their language skills or gain work experience. Or they may wish to socialize and meet new people. To engage new Canadians, organizations must be welcoming and supportive. They should intentionally reach out to newcomers. 


A Newcomers Guide to Volunteering, Volunteer Canada 

VC 0150 A Newcomers Guide to Volunteering.indd 

Why Volunteer?   By volunteering, you can give your time and skills to the causes and issues that matter to  you. Volunteering is a way to get connected to the people and places where you live and  can really help you get settled into your new life. 


Culturally Welcoming Volunteer Training Program, Volunteer BC 

Culturally Welcoming Volunteer Program Training Handout.pdf - Google Drive 

The primary aim of the Culturally Welcoming Volunteer Program Initiative is to support organizations to create welcoming and inclusive environments for volunteers and potential volunteers, with particular attention to immigrants new to volunteering in Canada.

Cultural events and celebrations

Doors Open Richmond, BC

Doors Open Richmond 2021 - Richmond Museum 

Thank you for joining us for the 14th edition of Doors Open Richmond!  Please check back in 2022 for details about the next Doors Open Richmond. 

For now, please continue to explore content created for Doors Open Richmond 2021 through our interactive map, videos, and by searching #DoorsOpenRichmond on Facebook, Twitter and Instagram.   How to explore the 2021 online edition - Scroll over the interactive map to discover all the locations that participated in this year’s online event. As you hover over each pin, a pop up will appear that contains more information about the site including images, videos (if available), and links to learn more. Each site is listed with a numbered pin that corresponds to the full list of sites below the map.
About Doors Open

Doors Open Richmond is a free annual celebration that raises civic awareness and showcases the diverse, multicultural places and communities of the city. Residents and visitors are provided an opportunity to discover and reconnect with a variety of local programs, services, and businesses.

Since launching in 2008, over 235,000 visitors have explored behind the scenes at some of Richmond’s most popular museums, artist studios, faith-based institutions, cultural organizations, food & beverage establishments, civic centres, and much more.
Site Videos

Get an in-depth look at select participating sites through videos created by Doors Open Richmond. New videos were uploaded daily during the event week, June 5-12, 2021. 

Find more video content created by participating sites (if still available) on our interactive map and on their social media channels.
 

May is Asian Heritage Month, Richmond, BC 

https://www.richmond.ca/newsevents/city2021/asianheritagemonth2021May06.htm

May is Asian Heritage Month, and the City of Richmond encourages everyone to take this opportunity to learn about and celebrate our community’s Asian heritage and the rich diversity of our residents.  With more programs and learning opportunities going online, discovering Asian heritage can take place from anywhere at any time through online resources. 

Cultural awareness and sensitivity

How to avoid fumbling names at work, by Caroline Colvin, HR Dive, published Nov. 2, 2021

How to avoid fumbling names at work | HR Dive

With a few simple steps, employers can reduce mutual embarrassment and improve inclusion.


6 Ways To Make Your Immigrant Employees Feel More Welcome, Dayooper, August 25, 2020

How to Make Immigrant Workers Feel Welcome at Your Business - Dayooper 

If you are a business owner and have hired immigrant workers on your team, making them feel welcome is beneficial to everybody involved.  Remember that these people have left their home country, possibly permanently, and are still adjusting to their new home. Going the extra mile to make them feel welcome can be a gesture that they will remember forever, making them feel more motivated to work hard.

1. Build a workplace culture with sensitivity and tolerance

2. Learn about the culture

3. Just ask

4. Provide support

5. Appreciate everybody’s heritage

6. Provide help with local language and culture


Workplace Culture, Skilled Immigrant Infor Center, Vancouver Public Library 

Workplace Culture | Vancouver Public Library (vpl.ca) 

This guide will help you find the information you need to start working in British Columbia. You can use the menu buttons to move between sections of the guide.  As a newcomer, you may find Canadian workplace culture different from that of your home country. Practices such as shaking hands, use of personal names and methods of communicating with co-workers and supervisors vary greatly amongst cultures.  While Canadian work environments do vary depending on the employer and the type of job, there are basic business etiquette rules common to most Canadian workplaces. Learning these rules is an important step in looking for and keeping a job.

This guide explores some of the essentials of Canadian workplace culture.


First Peoples Guide for newcomers, City of Vancouver 

Guide: First-Peoples-Guide-for-Newcomers - 3 March 2014 (vancouver.ca) 

Vancouver welcomes newcomers from all parts of the world. Newcomers are often at a disadvantage when it comes to learning about  First Peoples because of language barriers, access to information, or  the time to learn. They may have few opportunities to meet Aboriginal people in their daily lives and may learn about Aboriginal people  only in the news. Yet, learning about the rich and diverse history and  experiences of Canada’s First Peoples is key to building understanding  between non-Aboriginal and Aboriginal communities.  

First Peoples: A Guide for Newcomers aims to fill the need for clear  information in simple language about the First Peoples in Vancouver. It  introduces newcomers to three important topics: who are Aboriginal  people (or First Peoples) in Vancouver and Canada; a brief overview of  the relationship between the Government of Canada and First Peoples; and current initiatives and ways for newcomers to learn more  about Aboriginal people in the community. 

First Peoples: A Guide for Newcomers grew out of the Vancouver Dialogues Project (2010-2013), a City of Vancouver initiative to create  more opportunity for understanding between Aboriginal and immigrant communities. As participants shared their stories, they found  there was a need for educational materials about Aboriginal people for  newcomers. The Guide became a key initiative under the Welcoming  Communities Project in 2013, and was supported by the Province of  B.C. Immigration Integration Branch. 

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